Contact

How Can We Help Today?

Owned and operated by Garage Unlocked, we are happy to assist with orders, product questions, or setup guidance.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@garageunlocked.com
Within 24 hours
Phone
425-307-5909
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours for quick questions
Typically under 5 minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time. If you have not received tracking info within 3 business days, send us a message and we will look into it.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to start the process.

Can I exchange a product for a different model?

Yes, exchanges are available within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the next steps.

Do your smart gyms or robot lawnmowers require assembly?

Assembly requirements vary by product. Each listing includes detailed setup information, and many of our smart gyms and robot lawnmowers feature streamlined assembly designed for a smooth experience. If you need guidance, our team is ready to help.

How do I choose between different snow blower or telescope models?

We recommend reviewing the product specs and comparison details on each listing page. If you are still unsure which model fits your space or needs, contact us and we will help you narrow it down based on your specific setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

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Order Status or Tracking
Returns or Exchanges
Product Questions or Recommendations
Shipping Information
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Our support team aims to reply to every inquiry within one business day.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

30-Day Returns

Not the right fit for your garage or yard? Returns are accepted within 30 days per our Return Policy.

Effortless Delivery

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.